Technical Writer

About the Role:

Are you passionate about storytelling through technical content? As a Technical Writer at SVP Worldwide, you’ll be an integral part of our Technical Information Team, crafting clear, engaging, and user-friendly materials for our innovative sewing and crafting machines, apps, and services.

You will collaborate closely with engineers, software developers, and product managers to create content such as Owner’s Manuals, Quick-Start Guides, in-app help systems, and text strings—ensuring that our users receive accurate and easy-to-understand information. From printed manuals to built-in machine texts, your work will directly shape the experience of sewing enthusiasts worldwide.

You will leverage tools like Adobe Suite and our CMS system to produce high-quality technical documentation, including written content, illustrations, and even animations. If you're ready to blend creativity and precision, we’d love to have you on board!

Your Responsibilities:

• Create and maintain user manuals, Quick-Start Guides, and in-app help systems for our sewing and crafting machines and applications.
• Ensure technical information is clear, concise, and easily accessible for end-users.
• Collaborate with software engineers, product managers, and other stakeholders to keep all documentation up-to-date and accurate.
• Use Adobe Suite and CMS tools to create top-tier technical content, including both text and visual aids like illustrations and animations.
• Contribute to the development of built-in help systems within our machines and apps.

What We're Looking For:

Whether you’ve recently graduated or have a couple of years of experience in writing technical documentation, we’d love to hear from you! We’re looking for someone with:

Key Skills and Attributes:

• Ability to manage multiple projects with great attention to detail.
• Excellent written and verbal communication skills.
• A positive, can-do attitude with a passion for collaboration and teamwork.
• Strong organizational skills and a detail-oriented mindset.
• Interest in sewing and crafting (a big plus, but not required!).

Education and Experience:

• A Bachelor's degree in Media, Communication, or a related field.
• Proficiency in Adobe Suite (Illustrator, InDesign, etc.).
• Experience with CMS tools is advantageous.
• Fluent in English, both spoken and written. Swedish is a plus.

Work Environment:

You’ll be working from our office in Jönköping, with the flexibility to work remotely part of the time. Occasional domestic and international travel may be required.

ABOUT THE COMPANY:

SVP Worldwide is the world’s largest consumer sewing machine company, accounting for approximately one out of every three household sewing machines sold annually across the globe. The company and its three iconic brands - SINGER®, VIKING®, and PFAFF® - have delighted consumers for over 460 years. These premium brands and products are regarded as the choice for serious sewists and novice crafters.

The company’s corporate headquarters is in Nashville, TN, and supported by regional headquarters/sales offices located in Milan (Italy), and Mexico City (Mexico) that, combined, reach consumers in more than 180 countries. SVP has manufacturing facilities across Asia and Latin America, multiple R&D centers, and a global supply chain with distribution centers in all regions.

SVP Worldwide has a history of innovation and has established a leading offering in the Internet-of-Things (IoT) segment by introducing mySewnet®, the industry’s first cloud-based operating system. Its product portfolio covers entry-level sewing machines all the way up to advanced, internet-connected, leading-edge household sewing machines that retail for $18,999 and all segments in-between. In addition to sewing machines, the product portfolio includes sewing accessories, notions, garment care products as well as software.

The products are sold across a network of sewing machine dealers, mass retailers (e.g., Costco, Walmart, Lidl etc), specialty retailers (e.g., Joann, Michaels), online retailers (e.g., Amazon, Tmall), distributors, and through the company’s 170+ internally operated retail stores.

We are around 50 talented engineers at the R&D center in Jönköping, where some of the most advanced sewing and embroidery machines in the world are being developed.

THE INDUSTRY

The sewing machine industry is a global industry that is experiencing renewed growth. In developed markets, growth rates are projected to outpace GDP growth, according to Global Industry Analysts, Inc., the leading industry data source. Growth in these markets is driven by the millennial generation that is increasingly attracted to personalization, crafts, and self-expression. In developing markets, the industry is expected to grow at 4% annually, fueled by the emerging middle class and the “need to sew” segment that uses sewing machines to support the household.

THE FUTURE

In 2021, SVP Worldwide was acquired by Platinum Equity (www.platinumequity.com), a global investment firm with more than $25 billion of assets under management and a portfolio of approximately 50 operating companies that serve customers around the world. Platinum Equity has committed to fully support SVP’s continued growth and to bring additional financial and operational resources to bear to help accelerate the company’s efforts.

SVP is planning to invest even more in R&D to meet the increasing demand of new products and innovations.

Join our dynamic team and contribute to innovative solutions in sewing technology. Apply now to make a difference with your design expertise!