Service Manager - Join Wabtec, a Global Leader in Ferry Charging Solutions

As a pioneer in fully automated, fast-connecting ferry charging systems, we're revolutionizing the way marine transportation operates.

Wabtec is the market leader in fully automated, fast-connecting, ferry charging systems. The FerryCHARGER is the interface between the terminal’s substation and the RoPax, RoRo-ferry, or water taxi. According to local requirements, our FerryCHARGER solution compensates vessel movement and a wide tidal range. The system offers high and low voltage as well as AC and DC charging power.

It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

Your Role:

As a Service Manager, you'll be at the forefront of ensuring our customers' success. You'll lead a team of skilled professionals, oversee service agreements, and drive continuous improvement. Your expertise will be crucial in maintaining the smooth operation of our FerryCHARGER systems, ensuring optimal performance and customer satisfaction.

Key Responsibilities:

• Lead and mentor a high-performing team of service professionals.
• Oversee service agreements and ensure adherence to contract terms.
• Manage spare parts inventory and coordinate with manufacturing units.
• Build and maintain strong relationships with customers and internal stakeholders.
• Drive process improvements to enhance efficiency and reduce costs.

Qualifications:

• Proven experience as a Service Manager or in a similar role within the transportation industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Technical proficiency in ferry charging systems or related technologies.
• A passion for innovation and a commitment to delivering exceptional customer service.

Why Wabtec?

At Wabtec, we're more than just a company; we're a community of passionate individuals working together to shape a sustainable future. Join us and experience:

• A dynamic and fast-paced work environment where you can make a real impact.
• Opportunities for professional growth and development.
• A collaborative and supportive team culture.
• The chance to be part of a global leader in transportation technology.

Apply today and start your journey with Wabtec!