Technical Solutions Consultant

Why Join Kaisa?

At Kaisa, we don’t just build software—we revolutionize how businesses engage with customers at scale. Our cutting-edge platform helps global brands personalize experiences, optimize workflows, and drive success. But what truly sets us apart? Our people.

We believe in a culture where innovation, ownership, and collaboration fuel personal and professional growth. If you're passionate about solving real-world challenges, thrive in a dynamic environment, and want to make an impact—this is your chance.

Your Role

As a Technical Solutions Consultant, you’ll be at the heart of our customer journey—ensuring seamless onboarding, integration, and ongoing technical excellence. You’ll work closely with customers and internal teams, using your technical expertise to solve problems, drive efficiency, and shape the future of our solutions.

What You’ll Do

• Provide exceptional technical support and guidance to customers and internal teams including setup, configuration, and integration.

• Have a deep understanding of customer needs and challenges, proactively addressing their questions and concerns.

• Stay up-to-date on industry trends and best practices, particularly within the Automotive sector, to provide relevant and insightful guidance to customers.

• Contribute to the development and delivery of professional services offerings, leveraging your creativity and customer knowledge to identify opportunities and create compelling solutions.

• Manage customer expectations, establish credibility at all levels within the customer and build problem-solving partnerships with the customer and colleagues

• Grow the cooperative, customer focused and positive culture in the team and within the organization

What You Bring

Strong skills in database management (mysql), javascript and rest API understanding are key to succeed in this role; extra points for typescript / nodejs / graph Excellent communication, interpersonal, and presentation skills. Previous experience in a customer-facing technical support or onboarding role Bonus – Automotive industry experience is a plus!