Spare Parts Manager, Backoffice After Sales

We are now looking for a temporary replacement for our Spare Parts Manager, the position is 6 months with possibility of extension. The position is located in our head office in Arlöv with responsibility for both Sweden and Denmark

The Job

Our Spare Parts organization fulfills an important and central function in our business.

As Spare Parts Manager, you lead and develop the team in a challenging environment with customer-oriented and fast support, with focus on continuous improvements.

You coach, inspire and develop the employees into a strong team with energy and a proactive approach. You ensure an efficient way of working, both in daily operation and more tactically, to achieve the teams objectives.

The Spare Parts team goals are: Satisfied customers, collaboration with the other parts of the local, and central organization, lean processes and high quality and of course, reaching the organizational goals.

The Spare Parts Manager is both a managerial and operational position, so you need to learn the teams daily operational work to be able to run the organization effectively.

You report directly to the After Sales Back Office Manager for Sweden and Denmark (located in Arlöv).

Spare Parts daily or weekly tasks are (but not limited to):

• Support regarding spare parts issues via email and telephone

• Manage inquiries, handle orders for both external and internal customers

• Follow up on stock in local warehouse and replenishment

• Pricing and price simulation

• Create quotes for parts and rebuilds of forklift trucks

• Set up new parts in SAP

• Handle in / out deliveries (local spare parts warehouse)

• Create and check the department's error lists

• Booking of shipping

Monthly or occasional tasks (but not limited to):

• Recurring follow-up of service engineers stock and automatic replenishment

• Planning and performing inventory of stock in service engineers vans. Perform final inventory when needed

• Maintain and update internal price lists

• Maintain and update internal documents and manuals

• Develop processes and quality routines to improve the Spare Parts work area

Your background and our expectations

• You have at least 2 years' of experience as a line manager.

• If you have experience of leadership in an international context, it is meritorious.

• As Spare Parts Manager you will actively contribute to After Sales budget and forecasting, so experience in budget and forecasting are meritorious

• You have a track record that shows your ability to focus on the most value adding tasks and prioritizing of the teams efforts

• As a leader, you have focus on building adequate competence in the team

• You ensure flexibility and an even workload within the team

• You have at least 2 years’ experience of technical after-market from a company that sells technical equipment, service and spare parts

• Experience working with Lean and continuous improvements are meritorious

• You have a completed secondary education and an academic degree are meritorious

• Experience of SAP is meritorious

• The corporate language is English, so we expect a high level both verbal and written

• You speak and write either Swedish or Danish fluently, preferably experience in both

• You are meticulous, flexible and you have a structured way of working

• You will interact with both internal and external contacts, it requires patience and the ability to handle many different types of people

This is a full-time position, working hours 08:00 - 16:30.

Application

Interviews take place on an ongoing basis, so feel free to apply for the position today!

Apply by clicking "apply" below in the ad, attach your CV, possibly a cover letter where you clarify and sum up your main merits for the job, and starting date.

The application deadline is 2025-08-29, but we apply continuous selection, which may mean that we fill the position before the application deadline.

For questions about the position or the recruitment process, please contact Mikael Lundberg, After Sales Back Office Manager After Sales at mikael.lundberg@jungheinrich.se or +46 705 854203.  

Jungheinrich AG is one of the world's largest suppliers of forklifts, racking and storage systems. The annual production is over 125.000 trucks. The company has a total of 21.000 employees and a turnover of more than 4 billion Euro.

Jungheinrich Svenska AB and Jungheinrich Danmark AS are wholly owned by the German parent company and have approximately 300 employees and a turnover of SEK +1000 million.

The head office is located in Malmö. We have branch offices in Stockholm and Gothenburg, Horsens and Bröndby in DK, as well as sales offices in Örebro. Our business consists of sales of new and used forklifts, logistics systems, forklift rental, forklift service and spare parts. We also offer complete storage solutions with racking and storage systems. www.jungheinrich.se

Jungheinrich ended up in 171st place on Forbes World's Best Employers 2021!

Jungheinrich Svenska AB and Jungheinrich Danmark A/S were both licensed by Onelab as "Healthy Place to Work" in 2022. Both country organizations were licensed in 2023 to be "Great Place to Work" and Jungheinrich has been named "Ecovadis Platinum top 1%" Sustainability Classification globally.