Product Manager - Customer Solutions

10% of Europe's CO emissions are caused by residential heating, and energy bills are out of control. Aira is here to change that. 

With our intelligent Aira Heat Pump at the heart, we're making the switch to clean energy-tech easier and more affordable. Helping Europe turn off gas and slashing energy costs one home at a time. 

Founded in 2022, and with 1000+ employees and counting, Aira is driving the clean energy revolution by providing homes with modern clean energy-tech solutions such as solar power, battery storage solutions, and heat pumps. With a state-of-the-art production facility in Poland, an HQ in Stockholm, Sweden, and hubs across the UK, Germany, and Italy, Aira is well on track to install clean energy-tech into 5 million homes by 2034. 

About the role 

As a Product Manager on our Customer Solutions team, you'll drive product strategy at the intersection of customer experience and business growth. This role sits within our Customer Acquisition area, where you'll own critical product initiatives including intelligent recommendation systems, dynamic pricing optimization, and market expansion capabilities. Working in an agile environment with cross-functional teams and C-level stakeholders, you'll help shape how Aira scales across diverse European markets while navigating complex technical and regulatory requirements. 

In this role, you will: 

• Own the product vision and roadmap for our customer solution matching platform, enabling market teams with pricing capabilities and driving company bets on new products through intelligent recommendation systems 

• Lead cross-functional agile team to deliver high-impact features, managing stakeholder relationships across engineering, design, operations, and executive teams 

• Establish OKRs and success metrics, develop pricing and recommendation algorithms, and lead A/B testing initiatives to drive continuous improvement 

• Drive product initiatives for new geographic markets, adapting to local regulations and consumer behaviors while balancing competing priorities in a fast-paced environment 

We're transforming how clean energy solutions are discovered and delivered across Europe—making complex decisions simple for customers while optimizing business outcomes. If you're motivated by solving challenging product problems in a mission-driven, high-growth environment, this role offers exceptional impact and visibility. 

What you bring to the team 

• 3+ years of product management experience with proven track record of shipping successful products 

• Strong background in agile methodologies (Scrum, Kanban) and modern product development practices. Experience facilitating workshops, sprint ceremonies, and cross-functional collaboration 

• Experience with product discovery techniques, user research, and data-driven decision making 

• Proven ability to manage complex stakeholder relationships and drive consensus across teams 

• Comfortable working with engineering teams on technical product requirements 

• Excellent written and verbal communication skills in English 

Bonus Experience (any combination of these is valuable): 

• High-growth, scaling environments with rapid market expansion 

• International product experience, particularly in European markets 

Please note: 

As summer is a time when many of our team members are on vacation, our recruitment process will be slower than usual. We may not be able to review applications and start interviewing until early August, once everyone is back. 

Thank you for your patience and understanding. We truly appreciate your interest in joining us, and we look forward to connecting with you soon! 

What is in it for you? 

• Gain hands-on experience in a fast-growing scale-up, with a supportive and inclusive culture, and career advancement opportunities. 

• Collaborate with diverse teams across international markets and launch products globally. 

• Develop and grow personally and professionally in an entrepreneurial-minded environment. 

• Thrive in a dynamic, solution-oriented culture, tackling challenges and driving meaningful solutions that make a positive impact on the world. 

• Influence the company's success, with a visible impact on product development and market growth. 

• Enjoy the flexibility of our hybrid work model and discover our brand-new office at Norra Stationsgatan 93 in Stockholm. Conveniently located near public transport, with Sankt Eriksplan and Odenplan stations just a few minutes' walk away 

At Aira, we champion the next-generation energy as well as diversity and inclusion. We firmly believe that a diverse workforce fosters innovation and creativity, enhancing our ability to serve customers and communities effectively. We welcome individuals from all backgrounds, cultures, and perspectives to join our team. Our commitment is to uphold equality and inclusivity, fostering a collaborative environment where everyone can thrive and contribute to a better future for our people and the planet.