Danish-speaking Customer Service Representative Stockholm

We’re looking for Danish-speaking customer service stars to join our team in Stockholm!

About the role

You’ll work in a team that supports customers of a well-known tech company in the financial sector. If you enjoy service, customer interaction, and problem-solving – and speak fluent Danish – we’d love to hear from you!

Start date: Around mid-September 2025

What we offer:

• Great internal development opportunities
• Social events, activities, and fun competitions
• An exciting and friendly workplace with great colleagues and a positive atmosphere
• Wellness allowance, Edenred card, and other employee benefits
• Salary according to the collective agreement
• Full-time employment (100 %)
• Paid training upon start

About the position:

• This is a full-time role primarily handling incoming calls. You'll analyze issues and resolve customer matters quickly, thoroughly, and clearly.
• Experience with various software tools and multitasking is a plus.
• You'll develop valuable skills such as problem-solving, effective communication, goal-oriented work, and collaboration – great experience for your future!
• The role is based at our office in Stockholm.

Working hours:

• Monday–Friday: 08:00–20:00

We’re looking for someone who:

• Has completed upper secondary education (high school diploma)
• Takes service seriously, enjoys talking to people by phone and email, and wants to make someone’s day better
• Has strong IT skills
• Speaks and writes fluent Danish and English
• (Bonus but not required): Also speaks Swedish

Personal qualities:

You stay calm under pressure, act with maturity, and have a genuine desire to help others and deliver excellent service. Your empathy helps you understand the customer's situation. Our goal is to exceed expectations daily – and we hope you're someone who’s willing to go the extra mile. You enjoy a fast-paced work environment and see problems as exciting challenges.

Recruitment process:

• Mandatory background checks will be conducted
• High school diploma is required
• You’ll complete various skills assessments
• Applications are reviewed continuously – the position may be filled before the deadline

Important information:

After applying, you’ll be invited to a digital interview using the chatbot Hubert, which takes about 10–15 minutes. We recommend completing this interview within 48 hours to ensure a smooth process. You can read interview tips here: https://my.hubert.ai/advice-before-hubert-interview/da-dk

The Hubert interview helps ensure a fair and unbiased process for all applicants, regardless of gender, age, or ethnicity.

Beware of fraud:

Teleperformance recruiters will only contact you using email addresses ending in @Teleperformance.com. If you receive communication from other addresses or personal accounts, please contact us at rekrytering.stockholm@se.teleperformance.com.

Contact

Milad Nori, Recruiter – TP Sweden

milad.nori@teleperformance.com

About TP Nordic

TP Nordic is part of the multinational group Teleperformance – a global leader in customer service with over 410,000 employees across 91 countries. We’ve been redefining the industry for over 40 years. Our mission is to connect the world’s most renowned brands with their customers, solve problems, and make every interaction count.

• Founded: 1978
• Employees in the Nordics: approx. 2,500