Shift Lead

Role Overview:

Responsible for managing, optimizing, and supporting enterprise network and data center infrastructure, ensuring high availability, performance, and security for over 3,000 users. This role involves hands-on implementation, monitoring, and troubleshooting of LAN, WAN, WLAN, SD-WAN, Nexus switches, and Palo Alto firewall environments, along with coordination of server and OT infrastructure within the data center.

Key Responsibilities:

• Manage and optimize LAN, WAN, WLAN, SD-WAN, Nexus switches, and Palo Alto firewall environments, supporting seamless connectivity, high availability, and optimal performance.
• Execute network and data center projects, including planning, design, implementation, racking, IP assignment, integration of servers and storage, and decommissioning of legacy equipment.
• Perform SD-WAN configuration and support, optimizing routing, VPN, QoS, and failover policies, while providing runtime monitoring and troubleshooting.
• Oversee lifecycle management (LCM), including firmware updates, device upgrades, and replacements of switches, access points, and WLCs.
• Conduct traffic analysis and industrial segmentation, ensuring secure and efficient network operations across LAN/WAN and OT environments.
• Perform Ekahau site surveys to plan, validate, and optimize WLAN coverage for reliable enterprise wireless connectivity.
• Administer Palo Alto firewall requests, including zone creation, rule implementation, and LAN-to-destination setups.
• Serve as IP Address Management (IPAM) associate for the Nordic region, managing IP allocation, documentation, and operational efficiency.
• Coordinate with vendors and third parties (e.g., Siemens, Atlas Copco, Liquid Tools) for device integration and manage OT devices including AGVs and factory automation systems.
• Manage data center infrastructure, including UPS, cooling units, and generators, ensuring continuous uptime and adherence to SLAs.
• Identify, troubleshoot, and resolve network issues, performing root cause analysis, and implementing long-term solutions to improve reliability.
• Maintain accurate documentation, logs, and reporting for all network and data center operations.
• Collaborate with cross-functional teams to ensure smooth, reliable, and secure operations across all network and data center environments.

Candidate Profile:

• Strong hands-on experience in enterprise network and data center operations, including LAN, WAN, WLAN, SD-WAN, and Nexus switches.
• Skilled in firewall administration, industrial segmentation, traffic analysis, and network capacity planning.
• Experience with vendor integration, OT devices, AGVs, and factory automation systems.
• Proficient in lifecycle management, vulnerability patching, troubleshooting, and ensuring high availability of critical IT infrastructure.
• Strong documentation, coordination, and cross-team collaboration skills.