Senior Program Manager

Job Requirements / Description:

• Account Management: Overseeing client relationships and ensuring satisfaction.
• Project and Program Management: Leading initiatives from planning through execution.
• Delivery and Quality Management: Ensuring deliverables meet quality standards.
• Customer Coordination and Relationship Management: Acting as the primary liaison between clients and internal teams.
• Escalation Management: Handling issues and ensuring timely resolution.
• Requirements Management: Gathering and translating client needs into actionable plans.
• Pre-sales Activities: Supporting business development efforts.
• Business Growth: Identifying opportunities to expand services and deepen client engagement.

Qualifications:

• Education: Bachelor’s or Master’s degree in Engineering, Business, or related fields. MBA or PMP certification is preferred.
• Experience: 12+ years in program or project management, with a strong technical background and hands on experience in driving PLM projects.