IT Support Team Lead

Avaron AB is a growing consultancy that matches your expertise with the market's most interesting assignments, offering a platform where your professional development is central.

We are looking for an experienced IT support professional to take on a temporary team lead role in a production-focused environment. In this assignment, you will work close to the factory operations and help ensure reliable support and stable performance for production-critical IT systems. You will act as a key link between production, engineering, and IT, combining daily coordination with continuous improvement.

• Act as the primary contact for stakeholders within the production value streams
• Lead, coordinate, and support the daily work of the support team
• Ensure stable operation of production-critical IT systems
• Translate user and operator needs into clear technical requirements
• Describe project needs and plan the required IT and operational capacity
• Support the production unit with cost balancing and financial follow-up
• Follow up on support statistics, KPIs, and data to drive improvements
• Act as a contact point during incidents affecting production
• Participate in and support local improvement initiatives and IT-related projects
• Collaborate closely with production, engineering, and IT leadership to optimise processes

• Experience from IT support, IT operations, or a similar technical environment
• Understanding of production processes
• Strong coordination and communication skills
• Ability to translate business and user needs into technical requirements
• Background in IT, Business Analytics, or a similar technical or business field
• Previous experience in leadership, team coordination, or stakeholder management
• Experience supporting production-critical environments
• Structured and analytical approach, with the ability to work with data and KPIs
• Confident user of IT tools and systems
• Fluent in both Swedish and English

• Experience from a manufacturing setting

Selections are made on an ongoing basis, so we recommend that you apply as soon as possible.