Office Manager Operation Order Management

Do you thrive when global supply chain gets complex – and order execution needs clarity, structure, and pace? In this role, order management runs end-to-end across purchase, manufacturing, and distribution orders, with a clear focus on data accuracy and on-time delivery.

About the job

In this position, you manage the full flow of purchase, manufacturing, and distribution orders end-to-end to secure seamless execution, high data accuracy, and on-time delivery across the global supply chain. Your daily work drives standardization and automation, while performance management and cross-functional collaboration keep order fulfillment transparent and reliable. You actively work to future proof our supply chain moving from reactive to proactive order management while driving productivity through automation initiatives.

Job responsibilities:

• Own timely release, operational follow-up, and closure of replenish orders to our distribution centers while keeping backlog efficient and controlled.
• Ensure order accuracy, completeness, and compliance with global standards in ERP.
• Design, enforce, and continuously improve standardized order management processes, including documentation, standard operation procedures, and training for order-related activities.
• Define, monitor, and communicate key metrics; maintain dashboards that create transparency across stakeholders.
• Drive root cause analyses for delays or failures and lead prioritized corrective actions.
• Run a structured Sales and Operation Execution process to manage short-term deviations and cross-functional resolutions to imbalances.
• Align order priorities with production plans, supplier capacity, delivery commitments, and customer requirements through proactive stakeholder communication.
• Partner with IT to automate order creation, release, and follow-up workflows; leverage analytics to identify synergies and balance workload.
• Manage budget and cost-follow up.
• Foster a performance culture within your team while driving and advocating for our core values, with an active focus on psychological safety and well-being.

You report to the Head of Global Planning and manage a global team of approximately 12 Master Schedulers – most of the team is based in Fagersta (Sweden) together with Pune (India). You’re an important member of the Global Planning Leadership team where you contribute to overall success for the organization.

Location and flexibility

The location of this position is Fagersta, Sweden. This is a global role within Global Planning, and you work in close collaboration with production units and stakeholders across regions and time zones.

Your profile

We’re looking for someone with a strong foundation in supply chain and operations – making it natural for you to connect transactional execution with performance, process, and improvement. You’re comfortable leading work across functions and regions, with order governance and data accuracy as a daily priority.

• Advanced education (three-four years university degree) in Supply Chain Management, Operations, Business Administration, or similar – or the equivalent experience.
• Several years of experience in end-to-end order execution and governance, including execution and monitoring if POs, MOs, and DOs.
• Experience designing and enforcing standardized order management processes, with lean and digital workflows.
• Hands-on ability to define and track operational performance metrics, build dashboards, and drive corrective actions based on root cause analyses.
• Experience working in a global environment across cultures, time-zones and organizational levels.
• Experience of improving data accuracy in ERP and partnering with IT on system and task automation.
• Proficiency in English, verbally and in writing.

Collaboration comes naturally to you, helping you to align stakeholders across regions and functions. Your structured way of working makes it easier to create transparency, reduce redundancies, and keep priorities clear. As a people manager, psychological safety matters – and you take actions to support well-being while building a performance culture.

Some words about us

The Operational Order Management Office connects the dots between production units, supply and demand planning, Global S&OP, inventory, procurement, finance, process office, and other Sandvik divisions. Together, the team creates a stable operational foundation where orders are executed with discipline, issues are solved cross-functionally, and improvements are made visible through shared metrics and transparency.

Our Seco culture 

At Seco, we're united by a spirit of collaboration and a shared curiosity to learn and grow. We take responsibility for our actions, stay focused on our customers, and believe in winning together. For us, it’s also clear that our diversities form an amazing foundation for achieving great results. Curious about our workplace and benefits? Read more on our website. You’re also welcome to visit our LinkedIn or Facebook to get to know us and our products further.

Contact information 

For further information about this position, please contact Erik Jansson, hiring manager, +46 (0)76-721 91 67

We’ve already decided on which advertising channels and marketing campaigns we wish to use and respectfully decline any additional contacts in that matter.

Union contacts – Sweden

• David Romlin, Unionen, +46 (0)70-608 46 90
• Jörgen Andersson, Akademikerföreningen, +46 (0)70-548 10 70
• Benny Christiansen, Ledarna, +46 (0)70-523 50 60

Recruitment Specialist: Therese Rutqvist

How to apply

Send us your application no later than April 6th, 2026. Click apply and include your resume and cover letter in English. Please note that we don’t accept applications by e-mail. Job ID: R0089290.

For more information about our recruitment process, please contact HR Services at hrservices.sweden@sandvik.com.