Operations Coordinator

We are looking for a structured and proactive Operations Coordinator to support a strategic developer platform initiative within a large international tech-driven organization. In this role, you will take ownership of several operational processes that are critical to maintaining platform quality, compliance, and scalability as the platform continues to expand to a broader developer audience.

You will coordinate and manage the manual review process for complex applications and exemption cases where AI-based automation is not sufficient for decision-making. Since certain approval and rejection decisions require human oversight for legal and compliance reasons, you will play a key role in ensuring that reviews are handled consistently, efficiently, and with high quality.

The role also includes coordinating mission ownership across multiple teams to ensure clarity and avoid operational gaps, managing appeals processes, and escalating enforcement-related decisions when needed. You will work cross-functionally with product managers, engineering managers, operations stakeholders, and partner teams in an international environment.

This is a hands-on coordination role suited for someone who enjoys bringing structure to complex processes, driving alignment between stakeholders, and ensuring smooth day-to-day operations in a fast-moving organization.

Our client is one of the world’s leading digital platform companies, known for creating innovative consumer-facing services used by millions of people globally every day. With a strong focus on technology, scalability, and user experience, the organization operates in a fast-paced and highly collaborative environment where cross-functional teamwork is central to success.

• Scope of employment: Full-time, 100%

• Type of contract: Fixed-term employment as a consultant via JobBusters

• Working model: Hybrid

• Salary: According to agreement

• Start date: As soon as possible

• End date: 2026-12-31, with the possibility of extension

• In your application: Please ensure that your CV clearly demonstrates how you meet the qualifications required by the client

• Experience working with operational coordination, compliance processes, case handling, or similar administrative workflows

• Strong stakeholder management skills and experience coordinating across multiple teams and functions

• Ability to handle complex cases with attention to detail, structure, and sound judgment

• Experience working in fast-paced and international environments

• Excellent communication skills in English, both written and spoken

• Secure employment with a collective bargaining agreement, insurance coverage and occupational pension

• Wellness allowance and employee discounts and offers via Benifex (e.g., health, leisure, transport and healthcare)

• Flex pension and access to the Lifeplan pension advisory service

• Additional compensation during parental leave

• Occupational health services

• Long-term assignments and a dedicated Consultant Manager for personal support

• Opportunities to build valuable experience, expand your network and grow your future career

We review applications on an ongoing basis. As recruitment processes in the consulting industry can move quickly, the position may be filled before the advertised deadline — so we encourage you to apply as soon as possible.

You do not need to submit a cover letter. Instead, please respond to the screening questions included in the application process.