Fraud Analyst – Rule & Risk Management

We are currently seeking a Fraud Analyst (Rule & Risk Management) to join the Corporate Security function, focusing on preventing, detecting, and managing payment-related fraud. This role combines analytical work, fraud strategy development, and operational monitoring in close collaboration with internal and external stakeholders.

Key Responsibilities

Rule & Risk Management

• Maintain, optimize, and fine-tune fraud detection rules (e.g., scoring models and thresholds)
• Develop and implement new fraud strategies and risk rules
• Update and configure rules in fraud platforms and decision engines

Monitoring & Analysis

• Analyze transactions in real-time, near real-time, and historically
• Identify suspicious behavior patterns and fraud indicators
• Balance fraud prevention with a smooth customer experience

Fraud Investigation

• Investigate flagged and anomalous transactions
• Make decisions on approvals, rejections, or escalations
• Support complex fraud cases when needed

Collaboration

• Work closely with internal teams (Payments, IT, Customer Service, etc.)
• Collaborate with external partners when required

Reporting & Improvement

• Produce reports on fraud trends, KPIs, and risk levels
• Monitor effectiveness of fraud rules and controls
• Contribute to continuous improvement of fraud processes and tools

Required Skills & Experience

• Strong analytical and data-driven mindset
• Experience working with rule-based systems or risk logic
• Ability to detect patterns and anomalies in large datasets
• High attention to detail and strong decision-making under pressure
• Excellent communication and collaboration skills
• Proficiency in Excel

Preferred experience:

• Fraud analysis, payment monitoring, or risk management
• E-commerce, fintech, banking, or payments industry experience
• Knowledge of Visa, Mastercard, 3DS, chargebacks, and payment flows
• Familiarity with fraud types (ATO, CNP fraud, friendly fraud, etc.)
• Experience with BI tools (Power BI, Tableau) or fraud platforms

Interested?

If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.